What Is Your Cancellation and Refund Policy?

Our coaching session is very important to me. I reserved time, especially for you. I understand life happens, and you may need to cancel or reschedule, and that's okay.

Single Coaching Session

• Please cancel or reschedule at least 24 hours in advance of the meeting time.

• Cancellations made more than 24 hours in advance of our coaching session can be rescheduled or receive a 100% refund. Please notify us in writing if you want a refund.

• Cancellations made within 24 hours of our scheduled time can be rescheduled or receive a 50% refund. Please notify us in writing if you want a refund.

• You may cancel or reschedule by sending an email to queen@bizcoachqueen.com or use the appropriate link in your meeting invite.

• Coaching session ‘no shows’ will not receive a refund. You can, however, reschedule the session. In other words, if you don’t show up to our coaching session and didn’t notify us in writing or cancel/reschedule in advance, we consider that a ‘no show.’

Coaching Packages

• Please cancel or reschedule at least 24 hours in advance of the meeting time.

• Cancellations made more than 24 hours in advance of our coaching session can be rescheduled or receive a full refund on the remaining unused or unbooked coaching sessions. Please notify us in writing if you want a refund.

• Cancellations made within 24 hours of our scheduled time can be rescheduled or receive a partial (50%) refund on the remaining unused or unbooked coaching sessions. Please notify us in writing if you want a refund.

• You may cancel or reschedule by sending an email to queen@bizcoachqueen.com or use the appropriate link in your meeting invite.

• Coaching session ‘no shows’ will not receive a refund. You can, however, reschedule the session. In other words, if you don’t show up to our coaching session and didn’t notify us in writing or cancel/reschedule in advance, we consider that a ‘no show.’